Terms And Conditions
PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
By using this website, you signify your acceptance of these terms and conditions of use. For the purposes of these terms and conditions, “Us”, “Our” and “We” refers to myhomeschool.com and “You” and “Your” refers to you, the client, visitor, website user or person using our website.
AMENDMENT OF TERMS
We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and myhomeschool.com’s rights and obligations to each other.
LIMITATION OF LIABILITY
It is an essential pre-condition to you using our website that you agree and accept that myhomeschool.com is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website. This includes your use or reliance on any third party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable.
It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
COMPETITION AND CONSUMER ACT
For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), myhomeschool.com’s liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again.
You must be over 18 years of age to use this website and to purchase any goods or services.
DELIVERY OF GOODS
Physical goods may be delivered by Australia Post and/or other reputable courier companies. Deliveries are processed promptly upon receipt of full payment. Delivery may take between 3 and 21 days, depending on the delivery option. Damaged or lost orders should be resolved with Australia Post or the courier company directly and we are not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at the discretion of myhomeschool.com.
Digital goods are delivered immediately unless stated otherwise. Please be aware there are inherent risks associated with downloading any software and digital goods. Should you have any technical problems downloading any of our goods, please contact us so we may try to assist you.
To become a home educator member of My Homeschool you must pay a subscription fee. Subscriptions are offered on a monthly, half-yearly or yearly basis.
Your paid membership creates a My Homeschool user account on our Moodle Learn platform.
You must be an active subscribed member of My Homeschool before you can enrol in our graded curriculum courses.
Access to the My Homeschool Learning Platform remains active as long as your paid subscription is up to date. An active home educator membership gives you access to the My Homeschool Learning Platform and full access to:
• Community Member’s Forum,
• Homeschool 101
• Boost Your Homeschool
• State Registration and Planning Course
On going subscriptions are set up by our secure payment provider eWay.
Reminder emails are sent 7 days prior to each on-going subscription payment. Payment is automatically deducted via our payment gateway.
FAILED SUBSCRIPTION PAYMENTS
If a payment fails, the payment is retried over the next three days.
It is the subscriber’s responsibility to address issues regarding payment failure. Account payment details and account details can be found when you which is created at the time of the initial membership payment.
My Homeschool accepts no responsibility for third part email hosts delivery issues. However, it is suggested our email domain @myhomeschool.com and @myhomeschool.com.au are whitelisted with your email provider to decrease delivery issues.
Changes to user contact information is the responsibility of the member.
Home Educator Access
The home educator membership can only be used for one home educator and one family. The membership may not be used for non-family members, co-ops, distance education schools, charter school or an on-site schools.
Each account will only have one username and one password. However up to three devices can login simultaneously on the one account. If devices more are needed for simultaneous logon, please contact administration to discuss options.
CANCELLATION OF MEMBERSHIP
It is the responsibility of the home educator member to cancel a no longer needed membership. To cancel a membership the home educator must email us or access their user payment account and cancel their own membership.
After cancellation you will be removed as a user from the My Homeschool Learning Platform and will not be able to access any of the course material. You will not receive a refund for any course payments or the previous month’s subscription.
If you cancel your home educator membership you lose access to the My Homeschool Learning Platform which includes all purchased courses.
My Homeschool reserves the right to cancel subscriptions without notice for payment defaults of more than 3 months, copyright breeches, defamatory, suspicious, abusive or inappropriate behaviour.
REJOINING AS A MEMBER AFTER CANCELLATION
All rejoining home educator members are treated as new members. They are not given access to courses from a previous membership.
SUBSCRIPTION FEE CHANGES
My Homeschool reserves the right to increase subscription fees with 28 day notice period.
RETURNS AND REFUNDS
myhomeschool.com handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.
Should you wish to return your order, please notify us within 14 days of purchase with a valid reason for return. If we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased. Unopened goods will be refunded in full. Refunds will be processed promptly and payment made by the same method that you made payment. All refunds are made at the discretion of myhomeschool.com.
My Homeschool Home Educator Subscription is non-refundable after your initial activation. Activation is defined as logging into the My Homeschool Learning platform. If you change your mind prior to activation of your My Homeschool Learning Platform account and it is within 72 hours of purchase, you can get a refund.
You can get a refund if you are unable to activate your account due to usability issues and you have informed us within 14 days of purchase. If you need a refund for non-activation then you can contact us via email.
Refunds for ongoing subscription payments are available if it is within 14 days of the transaction.
We do not provide refunds for change of mind, purchasing the wrong grade, sending your child back to school, incompatibility with your child’s learning style, or other such circumstances.
GRADED COURSES REFUND
Graded Courses are non-refundable after your initial activation.
If your account has been activated and you have downloaded products then you are not entitled to a refund. We do not provide refunds for change of mind, purchasing the wrong grade, sending your child back to school, incompatibility with your child’s learning style, or other such circumstances.
The materials for this course are electronic and all are available for access from the beginning of the course. Therefore, we suggest you examine the course outlines before you purchase a graded course. If you are experiencing technical difficulties with our website or resources, please contact us.
We offer email support as our initial contact. If these issues are major, we will consider a refund.
HOMESCHOOL REGISTRATION AND AUSTRALIAN CURRICULUM COMPLIANCE POLICY
We are not a distance education school. Our Yearly Plans and registration guides are an aid to you gaining homeschool registration, however, registration remains your responsibility and we accept no responsibility for your child’s registration or compliance with our program. My Homeschool Graded Courses provide term report templates and yearly completion certificates relevant to the year purchased. We do not provide a marking or grading service. Marking and grading remains your responsibility. The completion and awarding of these reports and certificates is provided on your assessment of your child completing the work as outlined. Every effort has been made to ensure that the My Homeschool yearly courses meet the requirements of version 8.3 of the Australian Curriculum, the Western Australian Curriculum and the New South Wales Education Standards Authority Syllabuses. It is your responsibility to check the current relevant requirements for your State or Territory registration. Note: Australian Capital Territory, South Australia and Northern Territory use the Australian Curriculum for homeschool application/registration. Tasmanian, Victorian and Queensland home educators are not required to follow the Australian Curriculum. Western Australia and New South Wales home educators are required to follow their own states version of the Australian Curriculum.
LINKS TO OTHER WEBSITES
myhomeschool.com provides on its website, links to other websites, advertisements and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between myhomeschool.com and the owners of those websites. myhomeschool.com takes no responsibility for any of the content found on the linked websites.
myhomeschool.com’s website may contain information or advertisements provided by third parties for which myhomeschool.com accepts no responsibility whatsoever for any information or advice provided to you directly by third parties. We are making a ‘recommendation’ only and are not providing any advice nor do we take any responsibility for any advice received in this regard.
To the fullest extent permitted by law, myhomeschool.com absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. myhomeschool.com gives no warranty that the documents, goods or services will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.
Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise.
It is your sole responsibility and not the responsibility of myhomeschool.com to bear any and all costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it. It is your responsibility to do so.
You may change your details at any time by advising us in writing via email. All information we receive from our customers is protected by our secure servers. myhomeschool.com’s secure server software encrypts all customer information before it is sent to us. Furthermore, all customer data collected is secured against unauthorized use or access. Credit card information is not stored by us on our servers.
We do not and will not sell or deal in personal or customer information. We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and assist in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and services but not for any other use.
DISCLOSURE OF INFORMATION
myhomeschool.com may be required, in certain circumstances, to disclose information in good faith and where myhomeschool.com is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of our customers or third parties.
EXCLUSION OF COMPETITORS
If you are in the business of creating similar documents, goods or services for the purpose of providing them for a fee to users, whether they be business users or domestic users, then you are a competitor of myhomeschool.com. myhomeschool.com expressly excludes and does not permit you to use or access our website, to download any documents or information from its website or obtain any such documents or information through a third party. If you breach this term then myhomeschool.com will hold you fully responsible for any loss that we may sustain and further hold you accountable for all profits that you might make from such unpermitted and improper use. myhomeschool.com reserves the right to exclude and deny any person access to our website, services or information in our sole discretion.
COPYRIGHT, TRADEMARK AND RESTRICTIONS OF USE
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website.
myhomeschool.com expressly reserves all copyright and trademark in all documents, information and materials on our website and we reserve the right to take action against you if you breach any of these terms.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
These terms and conditions represent the whole agreement between you and myhomeschool.com concerning your use and access to myhomeschool.com’s website and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.
EXCLUSION OF UNENFORCEABLE TERMS
Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.
EDUCATION OR LIFE COACHING
By using our services, you agree that myhomeschool.com is not to be held liable for any decisions you make based on any of our services or guidance and any consequences, as a result, are your own. Under no circumstances can you hold myhomeschool.com liable for any actions you take nor can you hold us or any of our employees liable for any loss or costs incurred by you as a result of any guidance, advice, coaching, materials or techniques used or provided by myhomeschool.com.
All our information on both the website and in consultations is intended to assist you and does not in any way, nor is it intended to substitute professional, financial or legal advice. Results are not guaranteed and myhomeschool.com takes no responsibility for your actions, choices or decisions.
This agreement and this website are subject to the laws of NSW and Australia. If there is a dispute between you and myhomeschool.com that results in litigation then you must submit to the jurisdiction of the courts of NSW.